+33 1 53 32 17 13 ft@symbial.fr

SYMBIAL

Marketing Institute,
Independent French Marketing Institute

Online, telephone and face-to-face surveys

in France, in Europe or North America
Sector studies, market studies, feasibility studies for industries and communities

marketing research institute

We help our clients implement a successful development strategy

Quantitative Surveys

Surveys: Online questionnaire, by telephone, face to face, postal.

Telephone surveys.

Internet Panel surveys.

Face-to-face surveys, in situ …

Internet Panels

So you ask your questions to internet users from your population.

This facility is cost-effective and quick to implement.

You tell us your problem, we take care of everything.

Qualitative surveys

Interviews.

Tests.

Group and mini-group meetings.

Internal surveys.

Thorough interviews…

Market surveys

Who are the characteristics and profiles of your future customers?

Where are your customers located and what are their means of access?

Therefore, understand their motivations for buying and their criteria for choosing.

Thanks to marketing surveys for example.

1

Observe

 

2

Measure, adapt

 

3

Understand

 

4

Create, innovate

 

So, in a business world where mistakes are very expensive,

Our survey institute interviews clients and the public to understand their real expectations.

Who we work with and what we offer

This is why our offers concern creators, VSEs, SMEs, large groups, communities, sectors, associations:

SYMBIAL can provide you with a research solution adapted to your needs and budget.

Since 1991, our marketing research institute has been evolving with society and technology and is passionate about the major economic, human and ecological issues:

  • For example, with marketing surveys, satisfaction surveys, market research, image and reputation studies
Constant contact  with the client and joint analysis

Tools: Opinio, Caraibes, Homesurvey

Interviewees are trust our tele-interviewers listening to them

Survey, interviews

Experienced interviewers, powerful tools

Our organization can be mobilized in France and abroad

Our interviewers work with the best current tools

Built-in telephone system

Trained and motivated professionals, an agency in Paris, Caen, Granville

Personalized briefing, optimized scenario for maximum efficiency

Experienced interviewers

Interviewers based in France and abroad for multilingual surveys

 

Online Panels

 

 

 

Satisfaction Surveys

 

 

 

Internal Research

 

 

 

Market Research

 

 

YOUR QUESTIONS
Are my customers satisfied?
What are my customers’ expectations?
What is my customer’s journey?
How do I know the potential of my market?
Who are my competitors?
Their strengths and weaknesses?
Is my brand/product image good?
How do I know if my new product will work?
What is the potential of my new product in my market?
What is the impact of my communication?
How can I evaluate the quality of my service?
How can I evaluate the well-being of my employees?
OUR SOLUTIONS
Satisfaction survey (users, customers, internal)
Loyalty study
Study of uses and habits
Competitive intelligence
Market research
Brand audit
Pre and post-testing of products or concepts
Packaging test
Image study
Mystery visits
Social listening
Online surveys

%

Rate of Symbial Satisfied Clients

Send us your questions or your request,

or Call us at:

+33 1 53 32 17 13

Entreprise, association, groupe, particulier, indiquez le nom de votre structure
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Indiquez la population que vous souhaitez interroger (particuliers, entreprises, etc.), le nombre de réponses souhaitées, le sujet de votre étude, l'urgence de votre besoin, tous les détails utiles pour vous faire un chiffrage au plus juste

These clients have already entrusted us with their projects:

SNCF / THALYS / SOCIETE GENERALE / LE PRINTEMPS / NOVARTIS / LILLY / FRANCE GALOP / EURODISNEY / ENGIE / ENEDIS / CREDIT AGRICOLE / CAISSE D’EPARGNE / CENTRE POMPIDOU / LEGALLAIS / L’OREAL / KEOLIS / HENRY SCHEIN / GITES DE FRANCE / GIE CARTE BANCAIRE / C&A / AEROPORTS DE PARIS / LIFESCAN / UNIVERSITE GUSTAVE EIFFEL / UNIVERSITE DE PAU CNRS / AUTOLIB VELIB / VILLE DU HAVRE / AAREON / PAYS D’AJACCIO / VILLE DE BARFLEUR / OFFICE DE TOURISME DU COTENTIN / BEBE 9 / CONSEIL DEPARTEMENTAL DES PYRENEES ATLANTIQUES / VILLE DE CHARTRES / CHAMBRE D’AGRICULTURE / TRANSURBAIN EVREUX / NORMANDIE MARITIME / LAVIGNE / VILLE DE TROUVILLE / ORCOM / PLAINE COMMUNE / PUMPKIN / ORANGE / PAYS DES ECRINS