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Independent Marketing Institute


Advice, opinions, quotes: Call our survey institute at

+33 1 53 32 17 13 

Work in cooperation with the client

The study methodology, guides and questionnaires, or research plans are built with you to :



Observe, understand



Measure, adapt



Test, perfect



Create, innovate


Quantitatives surveys


Surveys, online, telephone, face-to-face, mail.

Telephone surveys.

Internet surveys.

Face to face surveys


So you ask your questions to Internet users who are representative of the population.

This device is advantageous in view of its budget and quick to implement.

You tell us your problem, we take care of everything.

Qualitatives surveys

Indoor tests.

Group and mini-group meetings.

Internal investigations.

In-depth interviews …

Business intelligence

What are the characteristics and profiles of your future clients?

Where are your customers located and what are their means of access?

So understand their motivations for buying and their criteria for choosing.

So, in a business world where mistakes are very expensive,

Our survey institute interviews clients and the public to understand their real expectations.

This is why our offers concern creators, VSEs, SMEs, large groups, local authorities, sectors and associations:
SYMBIAL will be able to provide you with a research solution adapted to your needs and budget.

For whom and how ?

This is why our offers concern creators, very small businesses, SMEs, large groups, communities, sectors, associations:

SYMBIAL can thus provide you with a study solution adapted to your needs and your budget.

Since 1991 our marketing studies institute has been evolving with society and technology and is passionate about major economic, human and ecological issues:

For example with the marketing survey, satisfaction survey, market study, image and notoriety study


Are my customers satisfied?
What are my customers’ expectations?
What is my customer’s journey?
How do I know the potential of my market?
Who are my competitors?
Their strengths and weaknesses?
Is my brand/product image good?
How do I know if my new product will work?
What is the potential of my new product in my market?
What is the impact of my communication?
How can I evaluate the quality of my service?
How can I evaluate the well-being of my employees?


Satisfaction survey (users, customers, internal)
Loyalty study
Study of uses and habits
Competitive intelligence
Market research
Brand audit
Pre and post-testing of products or concepts
Packaging test
Image study
Mystery visits
Social listening
Online surveys


satisfied customers

Describe your need

15 + 2 =


Clients who have trusted us with their projects :