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SYMBIAL is an independent research and survey institute founded in 1991.

Since then, we have conducted thousands of interviews, questionnaires and group meetings for hundreds of clients in all sectors of society.

We use a French call centre for our telephone surveys and telephone marketing.

As a result, our field benefits from a CATI platform comprising twenty CATI positions and multilingual interviewers.

It is thanks to this that our references include major international accounts as well as many local clients.

Observe and analyse your market.

Evaluate the attractiveness of your offer and improve it.

Measure and manage the entire customer experience.

OUR TECHNICAL RESOURCES, INVESTIGATORS AND PARTNERS :

  • 20 CATI TELEPHONE SURVEY STATIONS
  • 60 TRAINED TELE-INVESTIGATORS
  • 30 FOREIGN-LANGUAGE TELE-INVESTIGATORS WHO CAN BE MOBILISED IF NECESSARY
  • 300 FACE-TO-FACE INTERVIEWERS LISTED
  • 3 LECTURERS
  • 1 PSYCHO-SOCIOLOGIST EXPERT IN QUALITATIVE STUDIES
  • 1 SPECIALIST IN ECONOMIC AND COMPETITIVE INTELLIGENCE
  • 1 DIRECTOR OF STUDIES
  • INNOVATIVE DIGITAL COLLECTION TOOLS ON THE WEB AND SOCIAL NETWORK
    ATTRACTIVENESS AND IMPROVEMENT OF YOUR OFFER

As a result, our field benefits from a CATI platform of twenty positions and multilingual interviewers.

Thanks to this, our references include major international accounts as well as many local clients.

We offer all the research techniques that can answer most of the specific questions asked by our clients.

User panels, professionals, creative approaches, user labs, living labs, etc …

Our approach is to come up with innovative and sustainable business models for our clients as often as possible.

EXAMPLES OF SURVEYS OF FRENCH PEOPLE

CETA – Free Trade Treaty with Canada

37% approve

%

Privatization of dams ?

61% of French people are against

%

Privatization of Aéroports de Paris ?

Opposition of 59% of the French

%

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